General Information

• Links to the documentation of Boyum products

• Partner Program: Marketing Development Funds (MDF) FAQ
• Partner Program FAQ
• Partner Program: Marketing Initiatives FAQ
• Partner Program: Certification Program FAQ

• Dashboard connection error: Cannot find a matching libadonetHDB.dll with version x.x.xx - check
• Dashboard connection error: Cannot find libADONETHDB.dll

• Produmex Operator - Upcoming Product Lifecycle Phase Change - January 2023
• SAP Business One 10 compatibility
• Boyum Portfolio Lifecycle Status
• Boyum Product Lifecycle Management
• 6 Months Warning - B1 Budget will be retired in the 2022.x releases
• 6 Months Warning - B1 Document Manager will be retired in the 2022.x releases

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• How to do advanced Crystal Report debugging with B1 Usability Package
• Crystal Error: System.Runtime.InteropServices.COMException (0x8004180B): Document has not been opened.
• Crystal Error: Invalid argument for Database
• Crystal Error: "Log on failed - No error" with B1 Print & Delivery
• Crystal Error: The keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll, cannot be loaded.
• Crystal Error: Failed to retrieve data from the database

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• Outlook Error: HRESULT: 0x80004002 (E_NOINTERFACE)
• Exchange Error: Microsoft.Exchange.WebServices.Data.ServiceRequestException
• Exchange Error: The request failed. The remote server returned an error: (404) Not Found / Invalid URI: The format of the URI could not be determined / The response received from the service didn't contain valid XML / The request failed. The underlying co
• Exchange Error: The request failed. The remote server returned an error: (401) Unauthorized / The request failed. The remote server returned an error: (404) Not Found
• SMTP Error: System.Net.Mail.SmtpException (General)
• SMTP Error: Open relay not allowed

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• Connection Error "HRESULT: 0x80004002 (E_NOINTERFACE)"
• Connection Error: "Unable to connect with the specified username and or password"
• SAP DI-API Error "-10 - The specified resource name cannot be found in the image file." [SBO 9.2 and lower]
• SAP DI-API Error "-111 - Unable to access SBO-Common database"
• SAP DI-API Error "-119 - Database server type not supported"
• SAP DI-API Error "-129 - Unable to connect to license server"

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• GDPR and Boyum Products
• Customer Backup Handling Policy

• Planned Portal Upgrade - Important notice for your partners
• How to use the new Subscriptions Renewal Forecast Report
• Introducing subscriptions (FAQs)
• How to purchase Subscriptions in the Portal
• How to add more subscriptions with the same end date to the existing one
• Who can renew maintenance?

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• Premium services & projects assistance

• FAQ: SAP License vs Boyum Add-ons (aka what SAP license is needed)
• Communication from SAP AG regarding the change of the ELSTER ERiC clients for SAP Business One 9.3
• SAP Object Types
• Troubleshooting SAP Client/B1UP crashes and freezing
• HANA Database not starting in Virtual Machine

• Authentication service change across Boyum products
• B1 InterCompany E-Learning Content
• Boyum Products and SAP Hosted Cloud Support (B1 Cloud)
• How Boyum works with Feature Requests (FRQs)
• How to become a Boyum partner?
• How to join our Product Community

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• Important information regarding SAP versions 2305 and 2308
• Important information about SAP 9.3 PL04 and Boyum/Beas/Produmex products support
• Known Issue: The “Show Number of Attachments” is not updating and displays (0)
• Could Not Connect to Lazy DI-API message
• Known Issue: "Enable Query Validation" is Not Supported in B1 Usability Package
• Windows Issue: Crystal Report Preview not showing full view

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