Product Lifecycle Management
Crystal Report Errors
- How to do advanced Crystal Report debugging with B1 Usability Package
- Crystal Error: System.Runtime.InteropServices.COMException (0x8004180B): Document has not been opened.
- Crystal Error: Invalid argument for Database
- Crystal Error: "Log on failed" (B1P&D)
- Crystal Error: The keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll, cannot be loaded.
- Crystal Error: Failed to retrieve data from the database
SMTP, Outlook and Microsoft Exchange Errors
- Outlook Error: HRESULT: 0x80004002 (E_NOINTERFACE)
- Exchange Error: Microsoft.Exchange.WebServices.Data.ServiceRequestException
- Exchange Error: The request failed. The remote server returned an error: (404) Not Found / Invalid URI: The format of the URI could not be determined / The response received from the service didn't contain valid XML / The request failed. The underlying co
- Exchange Error: The request failed. The remote server returned an error: (401) Unauthorized / The request failed. The remote server returned an error: (404) Not Found
- SMTP Error: System.Net.Mail.SmtpException (General)
- SMTP Error: Open relay not allowed
DI-API Errors
- Connection Error "-10 - The specified resource name cannot be found in the image file." [SBO 9.2 and lower]
- Connection Error "-111 - Unable to access SBO-Common database"
- Connection Error "-119 - Database server type not supported"
- Connection Error "-129 - Unable to connect to license server"
- Connection Error "-132 - Error during SBO user authentication" [SBO 9.3 or Higher Only]
- Connection Error "-226 - The specified resource name cannot be found in the image file".
Privacy
Sales and Portal Questions
- How to purchase subscriptions (OnDemand | SaaS) and FAQs
- How to settle overdue payments
- Missing wire payment option in the Boyum Portal
- How to - create a customer in the Boyum Portal
- How to edit Boyum Portal users
- How to change password in the Boyum Portal
Internal Information - General
General SAP information
Guides, how to and information
- Boyum IT E-learning Hub
- Boyum Products and SAP Hosted Cloud Support (B1 Cloud)
- Guidelines for submitting a support request
- How to join our Product Community
- SAP Business One 10 Web Client vs Boyum Add-ons
- What should you do when your customer faces a critical product issue
Known issues
- Important information about SAP 9.3 PL04 and Boyum/Beas/Produmex products support
- Known issue: CRM for Outlook throws an error during startup
- Known issue: Item Placement Tool - Special Place right + Place below scenario
- Known issue: B1UP Recurring Invoices Year selection does not go beyond (On B1UP versions lower than 2020.12)
- CRM for Outlook: Not possible to use the B1 Client interaction options due to change in the UI-API
- B1UP: Incorrect pending payment message