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Warning: Error Code -10 is a very generic error code from DI-API and can mean almost everything :-( ... This article however only cover when you get it during a DI-API Connection
What is the reason for this error and how to fix it?
There can be multiple reasons for this Error as this is SAP's general Di-API error in SAP 9.2 (In SAP 9.3 This error is instead reported back as error code "-132", "-304" or "-315"]
Possible Reason | How to Solve |
Wrong username/password |
Re-run server-component and double-check that user exists and username/password is entered in the right casing (if in doubt try and log into the SAP B1 Client with the same credentials) |
IP-Adress Instead of given name or vice versa |
Log into the SLD and note down the method used (IP or given name). Then re-run the server-component and entered the server name in exactly the same manner as SLD |
The Server name is wrong Server name of where the SAP Server Tools are installed is incorrect (most often cause of this is rename of the server) |
Re-run the server component so it can know the new Servername |
Server name without a port [HANA Only] When you enter the server name for a HANA System you need to include the port (normally 30015) |
Re-enter the server name with the port in the server-component |
Incorrect Server name casing [HANA Only] HANA Only: When you enter the server name for a HANA System the server name is case-sensitive |
Double-check that you have the right server name casing |
Incorrect Database casing SAP Database names are case-sensitive so if your database is called 'SboDemoUS' you change the name of it to example 'SboDEMOus' (different casing) you can get this error from the DI-API |
Re-run the server component so it can know the new database name |
Windows Service "SAP Business One Server Tools Service" is not running This service runs the SLD, and if not running you can't connect to the SLD |
Check Windows Services that the service is running on the machine running the server-component |
Wrong configuration of Tomcat Server This is due to a mis-configuration of the Apache Tomcat Server. |
Please see SAP note: https://launchpad.support.sap.com/#/notes/2526992 on how to fix it |
Video on how to fix:
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