Review your customers’ SAP Business One system information by October 31 2026

From November 1, 2026, Boyum IT Solutions will update the license validation process for our products for SAP Business One. The validation will check both the SAP installation and system number registered for each customer in the Boyum Portal.

SAP Business One uses the installation number and system number as unique customer identifiers. Validating both numbers helps ensure that each license is allocated to the correct customer and provides greater accuracy and security across our licensing process.

Our license validation has generally checked the SAP Business One installation number only. Going forward, it will validate both the installation number and system number, as these identifiers work together to connect a customer’s SAP Business One environment with the licenses registered for them in the Boyum Portal.

Including both numbers provides a more accurate way to confirm that each license is assigned to and used by the correct customer. It also improves the quality of the information held in the Portal, reduces the risk of licenses being associated with the wrong SAP Business One environment, and supports a more consistent license validation process.

This change is part of our continued focus on improving the security and reliability of our licensing processes while helping partners maintain accurate customer records. When the information in the Boyum Portal matches the customer’s SAP Business One environment, licenses can be retrieved and used as intended.

What do you need to do?

Please review the SAP Business One installation and system number registered for each of your customers in the Boyum Portal.

If you find any incorrect or outdated information, please email sales@boyum-it.com by October 31, 2026. Include the customer’s name and the correct installation and system numbers so our team can update the record.

From November 3, the following details will need to match:

• The installation number registered in the Boyum Portal

• The system number registered in the Boyum Portal

• The installation and system numbers in the customer’s SAP Business One environment

If the information does not match, the customer may be unable to retrieve or use their Boyum IT licenses.

SAP Business One installation and system numbers may change when a customer’s SAP Business One environment is updated or migrated. Please report any future changes to sales@boyum-it.com so we can update the customer’s information in the Boyum Portal.

Keeping this information current will help ensure that licenses remain correctly assigned and available when customers need them.

October 31, 2026: Deadline to review customer records and report any discrepancies

November 3, 2026: Validation of both the SAP Business One installation number and system number is planned to begin