How to install B1 Usability Package or B1 iPayment in user-interactive mode for troubleshooting purpose

  • Updated

Warning: You should only try and use this install method if you have issues with normal installation and instructed to do so by our support team.

Steps to install this way:

  1. Register add-on as normal
  2. Close the SAP Business One Client
  3. Go to Windows Services
  4. Stop Windows Server "SAP Business One Client Agent"mceclip0.png
  5. Right-click on the B1 Client and use Run as Administrator

This will enable the a GUI based installation of our Add-on that might be better at explaining what is wrong.

(After install attempt (success or not) please start the Windows Service again)

FAQ:

Q: Why not always use this method all the time when it can give better error messages?
A: Why you can do that the install method has the drawback of needing to be Run As Administrator, while the regular install can run under normal user context.

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