How to do a HANA Query Cache Reset for B1 iPayment

In B1 iPayment we do some query caching in order to make HANA faster. If this cache becomes corrupt it can lead to issues, so from support, you might be asked to do a HANA Query Cache Reset.

If so you need to do the following:

Go to Help > Boyum Support > B1 iPayment > Clear Query Cache

(see attached video as an example)

• How to reset B1 iPayment HANA Query Cache.mp4400 KB