Planned Portal Upgrade - Important notice for your partners

Important Update: Ensure Your Boyum Products Are Compatible with TLS 1.2

A security upgrade is coming — and access to the Boyum Portal depends on it

Boyum IT is implementing a platform-wide security upgrade to enhance system protection and ensure reliable connectivity for all our partners and customers. As part of this change, only product versions that support TLS 1.2 or higher will continue to function with the Boyum Portal. This aligns with industry best practices for data protection and secure communications.

Why this matters

The Boyum Portal is more than just a cloud interface — it is directly tied to the License Manager. If your customer’s product version cannot connect to the Portal, license validation will fail. This will result in service disruptions and loss of access to key solutions.

To avoid interruptions, it is critical that all customers are running on a supported version that can connect to the Portal.

Minimum required versions:

If your customers are using versions older than these, action is required to ensure continued operation.

Important Cut-Off Date: 1st February 2026

From this date, older versions that do not support TLS 1.2 will no longer be able to connect.

What you can do

• Review your customers' installed Boyum product versions
• Plan an upgrade path (typically in connection with SAP Business One 10.x and the current Boyum version)
• Contact our support team for help with customised solutions

Need assistance?

We’re here to help make the upgrade process smooth. For guidance and support, reach out to your Channel Manager or the Boyum Support Desk.

Thank you for working with us to ensure secure, uninterrupted service for your customers.