How to - Apply Hot-Fixes to Boyum Add-ons?

While the add-on is roughly following a monthly release schedule it sometimes happens that we release an out-of-maintenance hotfix. A hotfix is a zip file with one or more DLL files to replace troubled files from a specific add-on version:

Unless instructed by support to something special then this is the normal way to apply a hotfix:

Applying a hotfix

• Close the SAP Business One Client
• Go to folder C:\Program Files\SAP\SAP Business One\Add-ons\BOY\ [for 64 bit add-ons] or C:\Program Files (x86)\SAP\SAP Business One\Add-ons\BOY\ [for 32 bit add-ons]
• Take a copy of folder "B1 Usability Package" (in order to be able to revert to the original should there be an issue with the hotfix)
• Enter the "B1 Usability Package" folder
• Unzip the content of the hotfix to the folder (replacing one or more files)
• Locate and remove file "Timestamp.ini"
• Start the SAP Business One client with the "Run as administrator" and test the hotfix (run as administrator is only needed the first time)

FAQ:

Q: Is it enough to apply the hotfix on a single machine?
A: No, the hotfix is a per-machine operation so if multiple users with their own machines all need the hotfix you need to follow the above steps on each machine

Q: I applied a hotfix but now the add-on won't start at all or give other errors. What to do?
A: Hotfixing can be tricky and sometimes mess up. If this happens use the backup of the original folder to revert to the original files.

Q: I have a 32-bit hotfix. Can it also be used on a 64-bit add-on (or vice versa)?
A: No, a hotfix only works on the indicated bit version. If a hotfix only exists for a specific bit-version ask support@boyum-it.com for the same hotfix in the right version.

Q: Do you provide hotfixes for all issues?
A: No, if an issue is only small/cosmetic or a newer version of the add-on exists you instead need to wait/upgrade the add-on to a version that fixes the issue.

Q: Do you provide hotfixes for non supported add-on versions?
A: No, at a minimum you need to be on a supported add-on/SAP version before you are entitled to a hotfix.