How to set DEBUG log level for Produmex WMS Tools

 

This note will describe the logging options and configurations for Produmex WMS. When reporting a support ticket, it is very common that BOYUM Support asks to configure the DEBUG for logging and provide the DEBUG log file. This note will help you how to set the log level correctly and find the generated log files.

The log level is set in the applications configuration file. More about the configuration files can be found here.

 

When referring to the file path for the different applications and tools it is assumed that the default installation path is used. This should be adjusted if you changed the default installation location.

The default log folder up to version 2023.04 is: C:\Produmex\Log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

 

UPDATE:

From version 2023.06.00 all the log files to all of the components of WMS (i.e. Fat Client, Licence Server, SBO Notificational Listener, ScaleComm Service and the Add-On) are now saved into one common directory (%ProgramData%\Boyum IT\WMS) after the upgrade (users are notified before the database upgrade). The change applies to users who kept the original settings and only to the upgraded component(s). 

The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

 

You can set the log level for the following applications and tools:

1. Produmex Suite Installer
2. Produmex Mobile Client (Fat Client)
3. Produmex License Server
4. Produmex SB1 Notification Listener
5. Produmex ScaleComm
6. Produmex Tools - HANA Migration Tool
7. Produmex Tools - HANA Report Setting Tool
8. Produmex Tools - Import Initial SAP Stock Tool
9. Produmex Tools - Import Tool
10. Produmex Tools - Interfacing Tool
11. Produmex Tools - Replenish Tool
12. Produmex Tools - Sales Delivery Tool
13. Produmex Tools - Robot Tool
14. Produmex Tools – Update Database tool
15. Produmex Add-on Loader

 

IMPORTANT:
After you have set the log level to DEBUG and reproduced the error, and you have sent the DEBUG log to BYOUM Support please do not forget to change it back to the original value.

 

1. Produmex Suite Installer

Default location of config file:
Produmex.Sbo.Logex.Tools.ProdumexSuiteInstaller.exe.config
It is included in the installer media

Example:
C:\INSTALLER\Produmex_WMS\Produmex_WMS_2022_06_00_SBO10.0_MSSQL_x64\10.0\ProdumexSuiteInstaller\Produmex.Sbo.Logex.Tools.ProdumexSuiteInstaller.exe.config

Default location and name of the log file:
C:\Produmex\Log\Produmex.Sbo.Logex.Tools.AllInOneInstaller.exe.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

2. Produmex Mobile Client (Fat Client)

Default location of config file:

C:\Program Files\Produmex\Produmex Fat Client\Produmex.Sbo.Logex.Execute.FatClient.exe.config

Default location and name of the log file:
C:\Produmex\Log\Produmex.Sbo.Logex.Execute.FatClient.exe.XXXX.YYYY..log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

3 Produmex License Server

Default location of config file:

C:\Program Files\Produmex\Produmex LicenseServer\Produmex.Foundation.Licensing.Sbo.ServiceHost.exe.config

Default location and name of the log file:
C:\Produmex\Log\Produmex.Foundation.Licensing.Sbo.ServiceHost.exe.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

4. Produmex SB1 Notification Listener

Default location of config file:

C:\Program Files\Produmex\Produmex SB1 Notification Listener \Produmex.Foundation.SboNotification.ServiceHost.exe.config

Default location and name of the log file:
C:\Produmex\Log\Produmex.Foundation.Licensing.Sbo.ServiceHost.exe.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

5. Produmex ScaleComm

Default location of config file:

C:\Program Files\Produmex\Produmex ScaleComm\Produmex.Sbo.Logex.ScaleComm.Service.exe.config

Default location and name of the log file:
C:\Produmex\Log\Produmex.Sbo.Logex.ScaleComm.Service.XXXXX.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

6. Produmex Tools - HANA Migration Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.HanaMigrationTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\HanaMigrationTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

 

7. Produmex Tools - HANA Report Setting Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.HanaReportSettingTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\HanaReportSettingTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

8. Produmex Tools - Import Initial SAP Stock Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.ImportInitialSAPStockTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\ImportInitialSAPStockTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

9. Produmex Tools - Import Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.ImportTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\ImportTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

10. Produmex Tools - Interfacing Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.InterfacingTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\InterfacingTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

11. Produmex Tools - Replenish Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.ReplenishTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\ReplenishTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

12. Produmex Tools - Sales Delivery Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.SalesDeliveryTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\SalesDeliveryTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

13. Produmex Tools - Robot Tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.Robot.exe.config

Default location and name of the log file:
C:\Produmex\Log\Robot.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

14. Produmex Tools – Update Database tool

Default location of config file:

C:\Program Files\Produmex\Produmex Tools\Produmex.Sbo.Logex.Tools.UpdateDatabaseTool.exe.config

Default location and name of the log file:
C:\Produmex\Log\UpdateDatabaseTool.log
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level:

 

15. Produmex Add-on Loader

Default location of config file:

C:\Program Files\SAP\SAP Business One\AddOns\PMX\Produmex Add-On Loader 21\Produmex.Foundation.Sbo.AddOnLoader.exe.config

Default location and name of the log file:

C:\Program Files\SAP\SAP Business One\AddOns\PMX\Produmex Add-On Loader 21\Log\AddOnLoader.XXXX.txt
The default log folder from version 2023.06 is: %ProgramData%\Boyum IT\WMS

How to set DEBUG level: