These FAQs will help you get a better understanding on the Partner Program. Here, you can take a deeper look on our Partner Program, Reference Program and, Certification Program. If you feel that your question is unanswered, please do not hesitate to contact you Channel Manager or e-mail us at sales@boyum-it.com.
Partner Program - General
Q: How are the partner points calculated?
A: Partners are rewarded with points by completing different requirements such products certifications (sales and technical), marketing activities and revenue generation. Points related with revenue are calculated based on different factors depending on the solution, deployment, etc. Here you can find a table with all calculation rules, which may change every year by adding or adjusting incentives for promoting products, services and initiatives:
Valid until December 31st 2024
| Engagement | Points |
| Sales | |
| Points per EUR in On-premises Boyum Solutions new sales | All Partner levels: 1 EUR = 1 Point |
| Points per EUR in Boyum Cloud Apps Solutions new sales |
Bronze Partners: 1 EUR = 2 points Silver Partners: 1 EUR = 2,5 points Gold & Platinum Partners: 1 EUR = 3 points |
| Points per EUR in Perfion new sales | All Partner levels: 5 EUR = 1 point |
| Renewals | |
| Points per EUR in Cloud Apps Solutions renewals |
Bronze & Silver Partners: 1 EUR = 1 points Gold & Platinum Partners: 1 EUR = 1,5 points |
| Certifications * | |
| New certified consultant by product | 10.000 |
| Marketing ** | |
| Digital Ads Campaign (Paid media) | 20.000 |
| Onsite events | 10.000 |
| Webinars or digital events | 5.000 |
| Direct MK campaigns –ABM- (email, tlmk,..) | 5.000 |
| Multimedia customer success story (Video or Podcast) | 15.000 |
| Written customer success story | 5.000 |
| New customer success reference slide | 3.000 |
| Success Customer Logo | 2.000 |
| Success Customer Logo + Statement | 3.000 |
(*) The maximum points from certifications is 50.000 per year. In the case of products with multiple certification levels, we will grant 10.000 points when the different certification levels are completed. Exception apply for Cloud Apps sales & implementation certification, where each one will grant 10.000 points. More information in our Certification Program article.
(**) The maximum number of points from Marketing initiatives rewarded yearly are 40.000. Points are only granted when Boyum Marketing approves it.
Our currency is Euros, and the Boyum Portal automatically converts partner revenue into Euros based on the official exchange rate from the European Central Bank. The exchange rate is based on a fixing date, meaning that transactions of the following month follow the exchange rate of the last day of the last month, excl. tax.
Q: The Partner Program guide says “Yearly Newsletter”, 1 for Silver and 2 for Gold partners. What does a partner need to do to fulfil this requirement?
A: Our Marketing team is following on our partners' newsletters wherever it is applicable and reporting back on this to the respective Channel Manager. We believe marketing activities are in the heart of our mutual success and if you see an opportunity for cooperation in the marketing area, please contact your Channel Manager or our Marketing department.
Q: How does Upgrading work?
A: To upgrade, the partner must reach the minimum points needed to fulfil the commitments of the next tier in the Partner Program. For example, a SILVER partner has delivered two success stories, certified three implementation consultants per solution they are selling, and generated EUR 130K in revenue. Then, in March 2020, the partner closes a deal of EUR 25K, reaching the revenue commitment of GOLD. On March 31st, 2020, this partner will be upgraded from SILVER to GOLD.
Q: How does Downgrading work?
A: A partner will be downgraded in June 30th/December 31st if they do not have enough valid points to stay in the current tier, or do not meeting the certified consultant or success stories requirements, as long as they are not within the 6 months protection period. Continuing from the previous example, the partner was upgraded to GOLD in on March 31st, 2020, but has 30,000 points from the previous year expiring in May 2020. The partner should therefore be downgraded to SILVER with effect from July 2020. However, in this example, the partner is in the protection period and will remain GOLD until the next review in December 2020.
Q: What is the protection period for upgrading or downgrading in the Partner Program?
A: Upgrading happens on a running monthly basis with a 6-month “protection period” for the partner after upgrading, which means that the partner cannot be downgraded for 6 months from the date of upgrade.
Q: If a partner upgrades in February 2022, can the partner be downgraded in June 2022, in the partner program review?
A: No, the partner cannot be downgraded in June 2022 because the partner is under the 6-month “protection period”.
RELATED ARTICLES
If your questions are related to the Reference Program as part of the Partner Program, please refer to the Partner Program - Certification Program FAQ article.
If your questions are related to the Reference Program as part of the Partner Program, please refer to the Partner Program - Reference Program FAQ article.
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