This error happens in rare cases on SBO 9.2/9.3/10.0 (happens most often during switch of company). The issue is due to a bug in the SAP Client where it "forget" who is logged in (you can see that at the top of the Main menu where the logged-in User-details are also gone)
We have reported this issue to SAP (Ticket 292145 / 2018) but they are yet to find/fix the root cause :-(
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