This error can have several causes. Here are the most likely:
- The user does not have the correct permission to write to the Add-on folder (This is often a problem in a Citrix environment). Give the correct permission in order to fix this (See system requirements)
- The SAP Client incorrectly assumes that the add-on has stopped responding during a long operation.
- The executable of the add-on is terminated from the task-manager
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