Supported file formats
Paperflow can support multiple file formats. Supported file formats are listed down below:
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Size restrictions for vouchers
In order to apply with best processable scenario, there are some restrictions to vouchers sent to Paperflows systems. Requirements are listed below:
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Image size: Minimum 480 x 480 px and maximum 10000 x 10000 px |
The requirements regarding size, is to make sure the voucher is readable for our system |
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The maximum size capacity for the file is 10MB |
The size requirements are to make sure we get the most optimal processing time for vouchers, and to not overload our systems |
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Maximum 10 pages, including first and last page of the voucher. |
If the voucher is exceeding more than 10 pages, then we scan data on the first 9, and the last page, to make sure total amounts and payment dates are also read if the data is appearing on the last page. |
If restrictions are not met, the system will automatically send back an email to the sender of the voucher, where a reason also will be given. If the voucher is sent through the API, you will get follow errors:
If the image is smaller than 480 pixel wide or 480 pixel tall the endpoint will return the following error message:
{ “error”: { “code”: “image_too_small”, “message”: “Image too small - a voucher image must be at least 480 pixels wide and 480 pixels tall” } }
If the image is larger than 10000 pixel wide or 10000 pixel tall the endpoint will return the following error message:
{ “error”: { “code”: “image_too_large”, “message”: “Image too large - a voucher image must be at most 10000 pixels wide and 10000 pixels tall” } }
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