Trust Payments: CFT Processing

When using iPayment with the Trust Payments gateway, having CFT processing enabled for your account is a requirement for certain types of refunds to be possible.

Direct refunds: 

These are refunds performed directly on a credit note with no previous transaction or base document. In this case, the refund transaction will not be linked to a previous transaction, so it will require CFT processing to be abled for your account.

Partial refunds: 

These are refunds that link to a previous transaction, but where the user does not want to refund the full amount. In this case, the refund will be processed as a direct refund linked to the previous transaction, rather than a complete refund of the previous transaction.

In case you attempt to perform either of these transactions without CFT processing being enabled for your account, you might see an error.

In the past we have seen error code 40000 with message "No account found" being displayed in the logs or to the user directly. Since this is an error code from the gateway, this might change in the future.