| Error message |
Resolution |
| The user ID is locked in SAP Business One. |
Check that you entered the correct user ID.
If the problem persists, contact your SAP Business One administrator. |
The entered SAP Business One credentials are incorrect. |
Check that you entered the correct user ID and password.
If the problem persists, contact your SAP Business One administrator. |
| The user ID was deleted from SAP Business One. |
Contact your SAP Business One administrator. |
| The SAP Business One password has expired. |
Update your password in SAP Business One or contact your SAP Business One administrator. |
| Database credentials of the Boyum Cloud synchronization are incorrect. |
For details on the Boyum Cloud system setup, see Set up Boyum Cloud in the Boyum Portal. |
| An unknown error occurred while logging in to SAP Business One. |
Contact your SAP Business One administrator. |
