FAQ for Build, Schedule, Produce and Inspect for SAP Business One

Technical questions

Q: How are the applications connected to the SAP Business One database?

A: Our Cloud Apps are connected through the SAP Business one service layer

Q: What version of SAP Business one does work with the applications?

A: You must run the latest supported SAP version. (As of now it would be version 10)

Q: What data is stored in SAP Business One when using the applications?

A: We use 100% SAP’s standard data objects. We don’t create additional fields in SAP.

Results of the quality inspections are stored in 4 UDTs and can be used for customized reports or dashboards in SAP using B1 Usability for example. See: https://boyumsolutions.zendesk.com/knowledge/articles/28253119424925/

Q: Where is data stored for Cloud Apps?

A: We use Microsoft Azure and a Cosmos DB.

Q: Do the applications only work on Cloud hosted environment?

A: No, it works on both, the on premises or cloud hosted environment. It is completely independent on the type of the SBO installation.

Q: How do I upgrade Cloud Apps?

A: Upgrades happen automatically. Our plan is releasing a new update once a month. Please sign up to get update notifications. See https://boyumsolutions.zendesk.com/knowledge/articles/25896590586269

Other questions

Q: Do Cloud Apps applications work offline?

A: No, they connect through the web browser and do require internet access.

Q: Where can I sign up for Boyum newsletter to keep myself informed?

Licensing

Q: What buying options do I have concerning license? Can I buy on premises or subscription license for Cloud Apps applications?

A: Cloud Apps licenses are based on subscription, and you have the flexibility to sign up for a quarterly, yearly, 2 years or 3 year's subscription.

Q: Do I also need an ERP license using Cloud Apps?

A: Yes, you also need some sort of ERP license. Please contact your local partner for more details or contact us at sales@boyum-it.com .