How to perform a complete uninstallation

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Client:

  1. Uninstall the CRM for Outlook client from the Control Panel (in older Windows versions) or Settings panel (in newer Windows versions).
  2. Go to "C:\Program Files\Boyum IT"
  3. Delete the "CRM for Outlook" folder there (if present.)
  4. (Optional) If you want to delete all settings as well go to "%appdata%\Boyum IT\CRM for Outlook" and delete everything there.

Server:

  1. Uninstall the CRM for Outlook server from the Control Panel (in older Windows versions) or Settings panel (in newer Windows versions).
  2. Go to "C:\Program Files (x86)\Boyum IT\CRM for Outlook Server" (if present)
  3. (Optional) Make a backup of "Subscriptions.xml" if you want to keep your subscription on the computer for a future reinstallation without needing to re-download from the Portal
  4. Delete every file in the folder

 

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