Q: Your e-mail functionality is nice, but could we have the same functionality on Contact Persons?
A: Such a functionality already exists but people tend not to know about them because a button cannot be shown for the contact persons, but just press CTRL + Double-click of the e-mail and you to launch the e-mail.
Q: Can the features in the Toolbox be made user-specific?
A: No, the set of features is something you turn on or off for all users.
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