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Thomas

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Articles

Recent activity by Thomas

  • How do I use Office365 for SMTP in the server component wizard?

    Setup in general in iPayment/B1UP Server Component In the SMTP server field set it to smtp.office365.com Set used port to 587 Enable "TLS" Enable "Use Authentication" Enter your Exchange username ...

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  • CRM for Outlook - Troubleshooting problems and errors

    CRM for Outlook errors and problems can be divided into different categories, please check the specific troubleshooting guide based on your issue: I'm having a problem...  ... connecting the CRM cl...

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  • CRM for Outlook - "No database access" in the client ribbon

    You can have a "No database access" icon in the CRM for Outlook client ribbon: There can be two reasons for this: 1. On the server component, there are no databases linked to the service. Please g...

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  • CRM for Outlook network connectivity issues

    There can be multiple reasons why the CRM for Outlook client cannot connect to the server. Here's a list of troubleshooting steps you should take if the client cannot connect or keeps disconnecting...

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  • Dashboard connection error: Cannot find a matching libadonetHDB.dll with version x.x.xx - check

    While launching the B1 Dashboards (this can also happen on our other products, and the troubleshooting steps are the same), you might end up with the error shown below:  Cannot find a matching lib...

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  • Dashboard connection error: Cannot find libADONETHDB.dll

    While launching the B1 Dashboards (this can also happen on our other products, and the troubleshooting steps are the same), you might end up with the error shown below:  This usually happens due t...

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  • FAQ - Exchange Rates

    This article will try to answer the most common questions for the B1UP Exchange Rates. How it Works Q: What does your Exchange rate feature do?A: It enabled you to get Exchange Rate from an online ...

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  • SAP Issue: System Tabs not working in SAP 10 PL 2011 if custom tabs in IPT are used

    Update 9.4.2021 SAP has released version FP2011 HF2 where this bug has been completely fixed. If you use Item Placement Tool custom tabs in either Item Master data or Business Partner Master data f...

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  • Known issue: CRM for Outlook throws an error during startup

    Update in 2021.11: If you get this error, please update to the latest CRM for Outlook version. You might get an error that states the following during the startup of CRM for Outlook: CRM for Outloo...

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  • Trust Payments (Secure Trading) 3D Secure FAQ

    Disclaimer: Boyum Solutions are not experts in 3D Secure and the Trust Payments (Secure Trading Gateway; we just integrate with it). Please send all question on the below content to Trust Payment's...

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