On March 3, 2026, we upgraded our authentication service to improve security and make logging in easier. This change adds stronger protection through multi-factor authentication (MFA).
Passwords alone are no longer enough to keep accounts secure. MFA adds an extra layer of protection. IT administrators gain easier user management and access control, as well as built-in support for MFA.
To start using your applications with the new authentication service, just follow the easy steps described below.
Step 1: Activate your account
Once the upgrade went live on March 3, 2026, you will need to activate your account in the new authentication system. To do so, click Forgot Password in the new login modal.
Enter your email address in the form that pops up, then press Submit.
Step 2: Verify your email address
In response to the form submission, the system will send you an email that will look like the example below:
Someone has created a Boyum Cloud account with this email address.
If it was you, click the link below to verify your email address.
Link to e-mail address verification
This link will expire within 5 minutes.
If you didn’t create this account, just ignore this message.
Click the link in the message to verify your email address and set up your account.
Please remember that, for security reasons, the link expires within 5 minutes, after which you will need to request a new email as described in Step 1 above.
You will be redirected to a secure setup page asking you to validate your email address.
Select >> Click here to proceed.
Step 3: Set up your password
You will be asked to create a new password for your account. The password
- must be at least 12 characters long, and
- cannot contain parts of your email address.
Once you have chosen a secure password and confirmed it, press Submit.
Step 4: Complete your account information
You will then see a form prompting you to enter your first and last name.
When done, you will receive a confirmation as shown below:
Step 5: Log in to an application
When accessing the application, you will be greeted by a login screen. Input your email address and the password that you specified in Step 3.
Step 6: Set up two-factor authentication (2FA)
Upon your first login, you’ll be prompted to set up 2-Factor Authentication (2FA) using a mobile app.
You’ll need:
- A smart phone
- An authenticator app, such as:
- Google Authenticator (Android/iOS)
- Microsoft Authenticator
- FreeOTP
When you have the above prerequisites,
- Open the authenticator app on your phone.
- Choose the option to add a new account or scan a QR code.
- Scan the QR code displayed on your computer with your app.
- Enter the 6-digit one-time code generated by the app into the form.
- Click Submit or Verify to complete the setup.
Once this is done, you can sign in using the new authentication system. When you do so, you will be automatically redirected to a new Cloud Apps landing page where you will have to select your data residency region.
Step 7: Select your data residency region
Cloud Apps are hosted in Microsoft Azure cloud environments, with deployments in:
- West Europe (Netherlands)
- North America (Canada Central, Toronto)
Your company database is available in one of these two data residency regions only: the one that is geographically closest to your premises. This setup not only ensures low latency and high availability but also contributes to data protection. Please note, however, that as a consequence of the authentication system change, the old link to your Cloud Apps Launchpad, i.e. https://app.boyumcloud.com/ won't work anymore.
Instead, as the final step of the login flow, you are taken to a newly introduced Cloud Apps region selection page.
Click here the link corresponding to your region:
- https://app.eu.boyumcloud.com/ for West Europe,
- https://app.na.boyumcloud.com/ for North America.
The selection will open the familiar Netronic Manufacturing database selection modal which will take you your Launchpad.
Congratulations! Now you are ready to get to work.
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