SAP Issue - I get error "Continue working without this Add-on" when trying to update Add-on information

 

 

This error is from SAP. Please see SAP Note 2077101: http://service.sap.com/sap/support/notes/2077101

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This issue can be caused by registering 64-bit add-ons on a 32-bit client. Even if one add-on is not developed for the correct platform, all add-ons will be affected. Trying to change the Default Group of all add-ons will give the error above.

Solution 1: When Developing Add-Ons Ensure to follow the guidelines in the Add-Ons Compatibility Guide.

Solution 2: Remove all Add-Ons and install one by one testing after each install thereby identifying the problem add-on.

Solution 3: Proceed as follows:

  1. Stop SAP Business One
  2. Log off all users from the affected database
  3. Back up the affected database
  4. Run the following queries on the affected database:

    - Delete from OARI
    - Delete from ARI1
  5. Delete temporary folders:

    %userprofile%\AppData\Local\SAP
    %userprofile%\AppData\Local\VirtualStore\Program Files (x86)\SAP
    %Temp%

  6. Start SAP Business One as  Windows administrator
  7. Ensure the add-on reg-files 32-bit meet the SAP client 32-bit (add-ons 64-bit meet the SAP client 64-bit)

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2 comments

Date Votes
  • Comment author
    Renato Nunes

    I ran a 3 solution and the problem was solved! Thank you.

     

    Renato Nunes

    Brazil...

    0
  • Comment author
    Tiago Almeida
    • Edited

    Thank's a lot!

    I did exactly what you said and it worked perfectly.

    0

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