Beas: Time Recording, Arriving/Leaving not possible for an employee

Situation:

In rare cases, an employee is not able to login/logoff using the Arriving/Leaving app in the Beas terminal.
There will be no time record next to his name:

If he tries to use the Leaving app, the following message will appear:

In the table BEAS_ANWSTMP there is a NULL value in the column SMTPDATZT for the PERS_ID of the employee:

Solution/Workaround:

You can update the value of STMPDATZT with the current date/time using the following statement:
Note: Always create a backup of the live database before running any update queries!
UPDATE BEAS_ANWSTMP
SET STMPDATZT = GetDate ()
WHERE STMPDATZT is NULL and PERS_ID = '10' and BUCHNR_ID = '1'

After updating the field, the affected user should see the current date next to his name in the terminal and is able to logoff using the Leaving app:

The time record can then be modified/deleted in the Human Resources > Personnel > Attendance window:

Additional Information:

We will implement a further validation so that there will be no NULL values in the SMTPDATZT column. This will be available with Beas 9.2 (5.16) PL05, iTicket 10782.