Please select a proper priority. Boyum support agent might re-classify the priority of your ticket based on the criteria listed in this article: https://support.boyum-it.com/hc/en-us/articles/360008061657
Planned Go Live Date: Users Impacted (Total Nr / Impacted users) Business Impact: Financial Impact (in EUR):
Select a region. Please make sure that the pre-selected region is correct in order to ensure the ticket is routed to an agent belonging to the closest time zone available. APJ is Asia Pacific. EMEA is Europe, Middle-East and Africa. AMER is North, Central and South America.
Enter a detailed description of business process (in English) with a step by step documentation of screenshots (in English). Also, please describe the actual and expected results.
I confirm that I've read the "How to create a high-quality support ticket" as provided in this article: https://support.boyum-it.com/hc/en-us/articles/34860074810397