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Ronni Gaba

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Latest activity by Ronni Gaba
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    Ronni Gaba created an article,

    I'm receiving an 'Access Denied' error when processing transactions

    For Authorize.Net customers, it's possible to get the following error window when processing transactions.  The error originates from Authorize.Net and is trying to inform you that you do not have...

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    Ronni Gaba created an article,

    Helpful gateway links

    Below you'll find some helpful links for each gateway that iPayment supports Please let us know if there are any links you'd like included on this list.    Secure Trading https://www.securetrading....

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    Ronni Gaba created an article,

    What information should be supplied when creating a ticket?

    When creating a ticket, supplying all the needed information up front will reduce the time it takes to find the cause and resolve the issue.   For most iPayment tickets, having the following inform...

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    Ronni Gaba created an article,

    'OK' button on the credit card form has disappeared

    On the Add Credit Card form, where you input card details, it sometimes happens that the 'OK' button will not be shown correctly. If you experience this issue, you'll need to clear the iPayment for...

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    Ronni Gaba created an article,

    Does iPayment support Visa's new Card On File?

    We try to stay on top of events like this, but it seems some Gateway providers have been sluggish in updating their APIs to support Card On File.   As of 2018.05 we support Card On File for Secure ...

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    Ronni Gaba created an article,

    iPayment 2018.05 has been released

    A new version of iPayment has been released - 2018.05.00.0   You can download it here or check out the change log below for details on new features, changes and fixes.   - New - Databases using the...

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    Ronni Gaba created an article,

    "One or more fields in the request contain invalid data"

    When using Cybersource you might encounter the above error, or a similar variation. This error indicates that there's an error with the request being sent, but Cybersource don't generally provide a...

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    Ronni Gaba created an article,

    iPayment 2018.02.00.0 released

    A new version of iPayment has been released - 2018.02.00.0   You can download it here or check out the change log below for details on new features, changes and fixes.   Features in the new version...

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    Ronni Gaba created an article,

    Testing 'decline' responses in Demo Mode

    Most gateways allow you to test various 'decline' responses in their sandbox environments. This is typically done by using reserved card numbers, specific CVV codes or processing transactions with ...

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    Ronni Gaba created an article,

    Can iPayment upload unmasked credit card data to the gateway?

    Unfortunately, we can't provide such a feature for the reasons outlined below. While it's technically possible if you have all the unmasked card details, we don't have any feature to perform the up...