Arlene Pallarco
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Latest activity by Arlene Pallarco-
Arlene Pallarco created a post,
Pre-cal Minutes is not equal to Routing Minutes
Hello, What could be the reason why my pre-cal no. of minutes is not the same as the routing minutes? Routing - 29.4 mins Pre-cal - 34.59 mins. I attached 2 screenshots for your reference. Than...
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Arlene Pallarco created a post,
Time Receipt Duration are not visible
AnsweredHi Experts, We recently upgraded to version 2020.09.01.01 and we noticed that not are time receipt duration are being captured on the UI. Is this a known bug of this version? Appreciate if you can ...