Yvonne Burggraf
- Total activity 19
- Last activity
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Activity overview
Latest activity by Yvonne Burggraf-
Yvonne Burggraf created an article,
How to - Create a Support Ticket
You need help from our support team? To contact our support team, please create a ticket. A support ticket can be created at any time in the Boyum portal. If you do not have access to the Boyum Por...
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Yvonne Burggraf created an article,
How to use the new Subscriptions Renewal Forecast Report
Our subscriptions have a term of 3 months, 12 months, 24 months, 36 months. For this period you will receive the price and partner margin valid at that time. After the expiry of the selected period...
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Yvonne Burggraf created an article,
Introducing subscriptions (FAQs)
Introducing subscriptions Subscription licensing (also referred to as OnDemand or SaaS) is becoming increasingly relevant in both the Boyum partner ecosystem and the industry in general. Processing...
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Yvonne Burggraf created an article,
How to purchase Subscriptions in the Portal
You can order subscriptions the exact same way as you order perpetual licenses from the Shop in the Boyum Portal. The user(s) will be available as soon as the order has been placed, according to th...
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Yvonne Burggraf created an article,
How to add more subscriptions with the same end date to the existing one
General information about Synchronization Synchronization is a subscription ordering feature that makes it possible to align the end date and invoice date of a new subscription with the end date a...
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Yvonne Burggraf created an article,
When and how to renew maintenance
Maintenance is paid for perpetual licenses only and is paid by entering the Boyum Portal > Maintenance > Renew Maintenance. The invoice is created by checking out the selected customers. Maintena...
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Yvonne Burggraf created an article,
How to - Manage Boyum Portal Users
The Boyum Portal is where you manage your customers' licenses, partnership with Boyum IT Solutions and access the Partner Resources. We strongly encourage all Boyum partners to create a login for...