Sidsel Krabbenhoft
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Activity overview
Latest activity by Sidsel Krabbenhoft-
Sidsel Krabbenhoft created an article,
Boyum subscription model: starting on 1st January 2020
Subscription licensing (also referred to as OnDemand) is becoming increasingly relevant in both the Boyum partner ecosystem and the industry in general. Currently, subscription orders cannot be p...
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Sidsel Krabbenhoft created an article,
Learn more with eLearning - Visit our playlists on YouTube
You are always more than welcome to watch our short, free videos to get an understanding of our products. Please click below to start exploring: Product overview | Our success stories Horizontal...
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Sidsel Krabbenhoft created an article,
How to add installation number
To create a customer, click in the menu "Customers" -> "Create new" Add all details required in the Master Data and Installation Numbers: Please note that you must add the instillation + system nu...
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Sidsel Krabbenhoft created an article,
How to look up an invoice copy in the Boyum Portal
Invoices are always visible in the Portal. Log into the Portal and go to Shop -> Invoices. You are transferred to the page where you can see all orders. To the right under Total and Status, ...
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Sidsel Krabbenhoft created an article,
How to - Hide Customer on Maintenance Pages
If a customer doesn't wish to continue being in maintenance, the partner has the option to hide the customer on maintenance. This means that the customer will still be visible in the partner's over...
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Sidsel Krabbenhoft created an article,
How to give customers access to Boyum Portal (customer view | CRMfO)
If your customer is running CRM for Outlook, it can be a good advantage for the customer and partner that the customer can administrate their CRM for Outlook licenses by themselves. This is done b...
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Sidsel Krabbenhoft created an article,
How to settle overdue payments
You can settle overdue invoices in the Boyum Portal. Go to "Shop" -> "Orders" -> "Pay now" using online payment.
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Sidsel Krabbenhoft created an article,
Missing wire payment option in the Boyum Portal
The wire option is removed from the portal if you have overdue payments. It's possible to pay with wire as soon as the outstanding is settled and the overdue payments registered as paid. How to s...
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Sidsel Krabbenhoft created an article,
How to - create a customer in the Boyum Portal
Log into the Boyum Portal Go to "Customers", click "All Customers" in the menu. Click "Create New" Fill out the master data and installation number. Once you press "Create", you are automatical...
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Sidsel Krabbenhoft created an article,
How to edit Boyum Portal users
Log into the Boyum Portal Go to "My Company" -> "Users" Find the user you wish to edit You can change name and email address. If the user is a co-admin (and not admin), you can edit the cus...