Sidsel Krabbenhoft
- Total activity 65
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Activity overview
Latest activity by Sidsel Krabbenhoft-
Sidsel Krabbenhoft created an article,
How to add installation number
To create a customer, click in the menu "Customers" -> "Create new" Add all details required in the Master Data and Installation Numbers: Please note that you must add the installation + system nu...
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Sidsel Krabbenhoft created an article,
How to become a Boyum partner?
If you want to become a Boyum partner, please feel free to visit our website and read more about partnering with Boyum IT. In order to receive our reseller agreement, please fill out and submit th...
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Sidsel Krabbenhoft created an article,
How can end-customers get support?
If you need support, please reach out to your SAP partner who will handle your support request. However, you are always welcome to use our free platforms where you might be able to find an answer...
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Sidsel Krabbenhoft created an article,
How to look up an invoice copy in the Boyum Portal
Invoices are always visible in the Portal. Log into the Portal and go to Shop -> Invoices. You are transferred to the page where you can see all orders. To the right under Total and Status, ...
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Sidsel Krabbenhoft created an article,
How to - Hide Customer on Maintenance Pages
If a customer doesn't wish to continue being in maintenance, the partner has the option to hide the customer. This means that the customer will not be selectable when renewing maintenance in the Bo...
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Sidsel Krabbenhoft created an article,
How to give customers access to Boyum Portal
For customers using software with an installed server component and client, the client users are managed under the license's Application Management. Partner can grant the customer access to the ...
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Sidsel Krabbenhoft created an article,
How to settle overdue payments
You can settle overdue invoices in the Boyum Portal. Go to "Shop" -> "Orders" -> "Pay now" using online payment.
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Sidsel Krabbenhoft created an article,
Missing wire payment option in the Boyum Portal
The wire option is removed from the portal if you have overdue payments. It's possible to pay with wire as soon as the outstanding is settled and the overdue payments registered as paid. How to s...
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Sidsel Krabbenhoft created an article,
How to - create a customer in the Boyum Portal
Log into the Boyum Portal Go to "Customers", click "All Customers" in the menu. Click "Create New" Fill out the master data and installation number. Once you press "Create", you are automatical...
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Sidsel Krabbenhoft created an article,
How to change password in the Boyum Portal
Log in to the Boyum Portal Move your cursor (mouse) to your name and you enable the "Manage" option. Click on your name. You are now able to change your name and password.