Produmex Scan - RMA (Return Request)

Lorenzo Zecca

Looking to create a new  post on request for RMAs to be handled in Produmex Scan, supporting the SAP functionality of return request documents.

  • In SAP B1 Return Request (RMA) document is created. based on Delivery Note or as a Standalone document
  • RMA is visible in Produmex Scan to receipt
  • The RMA receiving process should be similar to PO receiving - With exception no Over receiving.
  • In Produmex Scan - Receive Product, Qty, and Batch/Serial if applicable.
  • In Produmx Scan - Finish receipt
  • Create Return Document based on Return Request in SAP B1, automatically.

 

Additional request:

In an ideal work, the return request would also be available when based on an AR Invoice, but this when receipted would only create a draft Credit Note in SAP.  As no user in warehouse should be involved in directly creating credit notes in SAP.

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