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Support return requests based on A/R invoice

Comments

5 comments

  • Official comment
    Jorge Herrera

    Hi Stephan, as you mentioned returns requests based on an A/R Invoice are not supported yet. We think this is a good idea, and have plans to implement it in the future. If our partners agree and up-vote this idea we will see it in a future Quality of Life release.

  • Peter Juby

    I believe this is a bug as it does not try to create the Credit Note, it always tries to create a Return and fails when the Request is based on an Invoice. I have checked the log files for a customer and found this to be the issue.

  • Kampkuiper, Gert-Jan

    This would be a great bug fix!

  • Olivier Roux

    Hi Jorge, 

    Did you get any update on this issue and fix as this is causing problems for our customers? 

    Our customer is using auto invoicing so return against delivery is not possible, and the return request is done from the AR Invoice. 

    Thanks for your feedback, OIivier.

  • Peter Juby

    Any ETA on when this will be addressed? I am still getting customers complaining that they cannot handle this on the fat client.

    Kind regards

    Peter Juby

     

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