Check allocated serial number in request

dpenisson

• November 24, 2021 07:31

Hello, 

when confirming a transfer resquet with allocated serial number in lines, the scan of SN is confirmed at the reading of a wrong SN. Then the system checks the SN at the transaction posting. It is to late.

Process we apply: 

1. Creation of a transfer request with items and potentially serial number. Several lines for the same item with Qty =1 with a allocated serial number at the line level.=> OK

2. At receipt, warehouse use the receive from Whse transaction from fat client. The problem is the fat client does not control the consistency of the serial number confirmed in fat client with the selected line. the system blocks the transaction only a the "book receipt" action. It is too late, and with this process we are not able to receive goods, and it becomes impossible to receive the goods. The control must be done at serial number entry.

Thanks, 

 

Vote

2

• 

  Stefan Putz

  • November 26, 2021 14:23

  Dear dpenisson,

  we had the same error. The system validates it, when you put in the setting , which you can find in the general tab of item master data. But i would also suggest, that the user can also "select" valid serial numbers beforehand. 

  Best Regards
  Stefan 

  

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