How can we link a contact to another business partner
Answered
The system links outlook-mails from senders to a certain business partner.
In SAP we have several situations where one contactperson is known in more than one businesspartner.
1) How does this process work; what business partner will be chosen when this person is known in ore than one business partner ?
2) When the system links the e-mail from this contactperson to a wrong business partner, how can we change this connection to the right businesspartner.
0
-
Official comment
Hello Jos,
The system detects automatically the different matches and displays the first one found, but it also enables a button that allows you to change the BP if it doesn't correspond to the one you need.
-
It concerns the CRM for Outlook software
Please sign in to leave a comment.
Comments
2 comments