Produmex - Request for equivalent of Support user

SSP Support UK

• July 01, 2019 10:25

Hi Boyum

We have a customer in the UK with 2 x Professional Produmex licences.

The customer has encountered some issues have needed a deeper dive.  While this investigation is taking place this ties up 1 Professional licences, meaning only 1 other licence is available for other staff.

The customer has asked whether Boyum can introduce the equivalent of the SAP "Support" user which does not consume a licence, and is intended to be used for support purposes.

Regards

Greig

Vote

2

• 

  Sergio Fernandez

  • July 14, 2023 08:00

  Hi Boyum,

  This request is very important for support purposes.

  Thanks.

   

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