Send an e-Mail when UDF is set to certain value

Answered

Rene Raggl

• May 02, 2019 13:21

I am trying to achieve this with B1 validation:

On the business partner (OCRD / 134) we have a UDF Field "U_Gevalideerd" (English: "U_Validated") to validate customers and enable them to place orders with us.

Currently, we manually send them an e-Mail informing them that their account has been validated and welcoming them to the company.

We would like to automate this and send the customer a message once the value is set to "y(es)" and this is saved to the BP.

I watched the Youtube videos and read your Guide on B1 Validation. However, I can't seem to get it to work... :-/

I suspect that it has to do with the fact that it is regarding a UDF and that those might need to be addressed differently?

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• Official comment

  

  Thomas

  • May 06, 2019 07:43
  • Edited

  Hi Rene,

  I can't see anything wrong with your settings. Please contact your SAP partner in order to solve to what could be wrong here.

  Best regards,

  Thomas

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