Error Retrieving Company List - Beas Client

Answered

Sergio Fernandez

• July 29, 2020 09:41

 

Hi everyone,

We have installed the latest version of Beas (2020.06 SQL 64bits) on a server with SQL 2019.
The add-on in SAP Business One (SBO 10 PL02) works OK, however, when trying to access the Beas Client, the following error message appears:

 

Any solution?

Thank you,

Kind regards.

 

Sergio Fernández

Vote

1

• Official comment

  

  Patrik Kludsky

  • July 29, 2020 09:44

  Hi Sergio,

  this topic is for future request, not for issues.

  Next time please create support ticket.

  Anyway solution is add new line into beas.ini

  GetCompanyListBy=db

  Then it will work properly.

  beas.ini you can find in C:\ProgramData\beas
• 

  Sergio Fernandez

  • July 29, 2020 09:49

  Thank you Patrik,

  How can I create a support ticket for the next time?

   

  Kind Regards,

   
• 

  Patrik Kludsky

  • July 29, 2020 09:53

  Hi Sergio, 

  see this, it seems that you have user already, but just in case.

  https://support.boyum-it.com/hc/en-us/articles/115000731968-How-to-create-a-user-to-manage-tickets-from-Support-Portal

  And here is video about how to create tickets.

  https://www.youtube.com/watch?v=79DYLiWzq3s
• 

  Sergio Fernandez

  • July 29, 2020 09:56

  Very helpful!

  Thank you Patrik,

  Regards.

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