B1UP Lic check failed more common on 2018.03 version? Answered

Eoin

Since updating our B1UP to 2018.03.00.0, end users are getting a licence failure msg alot more often on startup than we did on the previous version.

When we stop & start the add-on manually it works without any issue.

Has anyone else found this after updating?

Our pc/server/firewall & network environment has not changed.

 

Comments

1 comment

  • Comment author
    Yaremi Miranda Lopez
    • Official comment

    Hello Eoin,

    At this moment, we don't have reports about this issue, I suggest you create a ticket with your partner and please include the error messages and the eventlog so they can send us this information.

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