Invoices created via Service Layer not sent by Print & Delivery

Si Mohamed

Hi everyone,

I’m currently using Print & Delivery in SAP Business One to automatically send invoices by email.

Invoices created directly within SAP are sent successfully. However, invoices created through a web application connected via the Service Layer are not being sent by email, even though the Print & Delivery configuration is already in place.

Has anyone encountered this issue before?
Is there any specific setting or limitation when documents are created via the Service Layer that could prevent Print & Delivery from triggering?

Thanks in advance for your help!

Comments

1 comment

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  • Comment author
    Joris Sibenius Trip

    Hello Si Mohamed, 

    We use this as well and have never had this issue. This would suggest these records do not meet the SQL query used in your mass delivery configuration or your P&D schedule. Could you check the query in mass delivery? If that shows these records, it is the schedule config. A possibility is that your post requests includes Printed: Y ?

    It would help if you could include screenshots of your setup

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