window not load with boyum ON

Answered

SistemasLDM

• July 05, 2016 23:49

Hi there, im having this problem with B1 UP, when the addon is runnin the window of Delivery don't load correctly, and when i turn off the addon the window opens without any problem.

 

can you help me? its the only windows with this problem.

 

 

Vote

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• Official comment

  

  Naama Aharoni

  • July 06, 2016 10:21

  Hi,

  Can you comment on what it means does not load correctly? Do you have an error message? 

  In general it deems like a support request and requires more information. I advise you to contact your Boyum partner to further analyze the issue.

  Thanks, Naama
• 

  SistemasLDM

  • July 06, 2016 16:48

  Hi Naama, Thank you so much for your comment

  There is no error message the window just don't open fully

  here there are the screenshots:

  without addon:

  

   

  And with addon:

   

  

   

  Can you see? the delivery window don't load completly.

   

  do you have any idea?

   

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