Assign Outlook Category when Activity is Created Answered

Andy Calder

We are currently using 'CRM For Outlook' and i have a request:

Would it be possible for the CRM to automatically assign an Outlook Category when an Activity is created for an email ? The Category could be called 'Email logged to SAP' for example.

This way a Search Folder can be created with the criteria 'Category' 'Doesn't contain'  'Email Logged to SAP' and this would contain Emails that have not been assigned an Activity.

Thanks

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    SSP Automation
    Thank you for your request. It has been scheduled for review by the development team that will get back to you should there be questions.
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