The user can work in SAP B1 without a running B1UP addon, while launching the addon is designated as “Mandatory”
Answered
Hello! I encountered the following problem: the user logs into SAP B1, the addon starts successfully, and after launch an error is displayed stating that he does not have a license to continue working with the B1UP addon:
He clicks "Ok" and continues working without the addon running, but the addon is designated as mandatory for launching in SAP B1:
This didn't happen before. User needed to either exit SAP or set a license. If he could not install the license, he contacted the administrator, who set the license for him.
Previously SAP did not start, most likely because the addon itself did not start if the user did not have a license installed. Now the addon starts, but does not work if the user does not have a license installed (You can see this in first picture in System messeges log). Accordingly, SAP allows the user to continue working without the add-on, which is very critical for us.
User settings:
1
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Official comment
Hi,
If you need further help with this, get in touch with our support through the Boyum portal.
Best regards,
Thomas
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I didn't quite understand your answer. Is this normal behavior of the addon? Or is there a mistake somewhere on my side? For example, in my version of the addon or something else? Because if I'm not mistaken, addon didn't work like that before.. and the addon didn't start without set license. Or I wrong?
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If you need further help with this, get in touch with our support through the Boyum portal.
But I'm not Boyum's partner. How can I do that if I'm not a partner? I'm just customer.
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