Boyum Dashboards

Answered

Jeremy Tomscha

• October 05, 2017 16:36

Hello,

I am unable to update a change to enable B1 dashboards, I have disabled the cockpit. Could you tell me what the issue might be?

 

Thanks

Vote

1

• Official comment

  

  Morten Lilbæk Pedersen

  • October 25, 2017 05:38

  Hi Jeremy,

  It looks like someone has used the "Make items read only" module on the window/another feature in B1UP.

  We don't have any scenario where we lock the screen like this so I am thinking this is a modification made using B1UP on the B1UP screen.

  Could you try and right-click on the screen and check if any "Make items read only" configuration is active or perhaps a B1 Validation?
• 

  Yaremi Miranda Lopez

  • October 24, 2017 13:32

  Hello Jeremy,

  Can you please provede more information? Do you get an error message?
• 

  Jeremy Tomscha

  • October 24, 2017 13:38

  Hello Yaremi,

  I am not getting an error message but when I mark the box to enable dashboards, the update button is grey and I can't save the change. I have disabled the cockpit but there must be something else preventing me from enabling dashboards.

  Thanks
• 

  Jeremy Tomscha

  • November 08, 2017 20:12

  Sorry, we had to upgrade our beas and this fixed the problem. Thanks

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