2017_0_7_0 Server Component

Answered

Aaron Carroll

• July 12, 2017 02:31

Having trouble upgrading the Server component on a Server 2008 R2 VM. Receiving the following message:

Product: B1UP Server component -- Error 1920. Service 'B1UP Server Component (Server Layer)' (Main.ServerLayer.exe) failed to start.  Verify that you have sufficient privileges to start system services.

Product: B1UP Server component -- Error 1923. Service 'B1UP Server Component (Server Layer)' (Main.ServerLayer.exe) could not be installed.  Verify that you have sufficient privileges to install system services.

I have .Net 4.5 installed 

I have returned to the 2017_0_1_0 version as it installs without this issue. But I do have the issue

B1UP - Wrong server component version installed compared to addon.

Is there something I'm missing?

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• 

  Wendy Tranter

  • July 14, 2017 05:00

  Hi Aaron

  If you have reverted the Server component version back, then the Add on should be matching the same version.

  SQL Server 2008R2 is already out of maintenance, I am afraid Boyum cannot too much more help on this issue.

  I would just check my B1 version and find the matching B1 UP version and have a clean install again.  Be sure when installing, use 'Run as Administrator'

   

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