CRM for Outlook - problem connecting to server

Answered

JP Mendoza - Ozone IT

• March 22, 2017 23:18

Hi

We are having issues with some of the CRM for Outlook not able to connect to the server but it doesn't happen to all users. 

Temporarily, we restarted CRM for Outlook service and that fixed but then after a couple of days it comes back again

CRM server version - 1.0.50

Regards

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• Official comment

  

  Thomas

  • March 24, 2017 08:18

  Hi Jun,

  There is a more robust reconnect system in the new CRM 4 Outlook version. I recommend you update to the latest version in order to curb the issue. You can get it from download.boyum-it.com

  Thanks,

  Thomas

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