TrueType Font not working in Mass Delivery Schedule with Server Component
AnsweredHi Boyum,
We have a frustrating issue where we are using a TrueType font within a Invoice template. Using the usual PDF export and email functionality it works fine, but when we try and do it via the server on a schedule it doesn't not work and send back the following error.
As far as we can see the fonts are true type and since the manual method works fine we are confused!
Any help appreciated as we are quite wedded to using this font in our marketing documents.
Thanks
Martin
Business Partner: C010327 - Error performing action: [RA-001 - Email Invoice] (Error create file from Crystal Report. Please check the Crystal Report and its report definition (possible missing paramteres): Selected exporter does not support one of the features used in this report. Invoice - 07-04-2017 {95D07148-2E4A-4958-B91C-C9A4D7F2FB31}.rpt The fonts Veneer in the report are not fully compatible; use a TrueType font instead.) Exception: System.Exception: Error create file from Crystal Report. Please check the Crystal Report and its report definition (possible missing paramteres): Selected exporter does not support one of the features used in this report. Invoice - 07-04-2017 {95D07148-2E4A-4958-B91C-C9A4D7F2FB31}.rpt The fonts Veneer in the report are not fully compatible; use a TrueType font instead. ---> CrystalDecisions.CrystalReports.Engine.InternalException: Selected exporter does not support one of the features used in this report. Invoice - 07-04-2017 {95D07148-2E4A-4958-B91C-C9A4D7F2FB31}.rpt The fonts Veneer in the report are not fully compatible; use a TrueType font instead. ---> System.Runtime.InteropServices.COMException: Selected exporter does not support one of the features used in this report. Invoice - 07-04-2017 {95D07148-2E4A-4958-B91C-C9A4D7F2FB31}.rpt The fonts Veneer in the report are not fully compatible; use a TrueType font instead. at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext) at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext) --- End of inner exception stack trace --- at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e) at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext) at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext) at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export(ExportRequestContext reqContext) at CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToDisk(ExportFormatType formatType, String fileName) at B1Print.Control.Functions.CrystalReportFileExporter.Export(ReportDocument reportDocument, ReportExportType exportType, String path) in C:\TFS\B1 Usability Package\Main\Source\Code\Modules\B1PrintAndDelivery\Control\Functions\CrystalReportFileExporter.cs:line 113
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Official comment
Hi Martin,
I created a ticket about this and we will contact you shortly.
Thanks,
Thomas
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