Kenyan Shillings (KES) exchange rate Answered

February 20, 2017 20:40
5 comments

Hi,

We have a customer who deals in Kenyan Shillings (KES) but when we activated the exchange rate set to RBA or Westpac or ECB there is an error saying "Could not set Currency Rates: Unexpected error during retrieval of exchange rate" http://pasteboard.co/AJZp7d52P.png

Comments

5 comments

Thomas
- Edited May 09, 2017 05:50
- Official comment
Hi Mibenge,

Please read this article to find more information on your problem: https://support.boyum-it.com/hc/en-us/articles/115006563368-B1UP-Bank-of-Canada-changed-rates-url

Thanks,

Thomas
JP Mendoza - Ozone IT
- February 21, 2017 22:23
Hi,

Any update regarding this issue?

Thanks

JP

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Thomas
- February 27, 2017 08:14
Hi Jun,

I converted this to a ticket for further trobuleshooting.

-Thomas

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Mibenge Mibenge
- May 02, 2017 16:10
Hi,

Any feedback on this? I have a customer having the same problem with Bank of Canada setup as Source.

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Yaremi Miranda Lopez
- May 09, 2017 17:56
Hello, Please check this article that explains the situation: https://support.boyum-it.com/hc/en-us/articles/115006563368-B1UP-Bank-of-Canada-changed-rates-url

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