Produmex Scan - RMA (Return Request)
Looking to create a new post on request for RMAs to be handled in Produmex Scan, supporting the SAP functionality of return request documents.
- In SAP B1 Return Request (RMA) document is created. based on Delivery Note or as a Standalone document
- RMA is visible in Produmex Scan to receipt
- The RMA receiving process should be similar to PO receiving - With exception no Over receiving.
- In Produmex Scan - Receive Product, Qty, and Batch/Serial if applicable.
- In Produmx Scan - Finish receipt
- Create Return Document based on Return Request in SAP B1, automatically.
Additional request:
In an ideal work, the return request would also be available when based on an AR Invoice, but this when receipted would only create a draft Credit Note in SAP. As no user in warehouse should be involved in directly creating credit notes in SAP.
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