Print and Delivery - Wrong attachment

Josh Marcuelo

• 11 de mayo de 2026 06:21

Some of our emails sent is using the wrong attachment. 
Example: We sent an email (Using Print and Delivery) for AR Invoice 12532. The email body, file name references correctly but the actual file reference 1 below. So it has attached 12531

Anyone has experienced this? what is the fix?

Vote

1

• 

  Alessandro Lopez Santinelli

  • 21 de mayo de 2026 23:10

  Hi Josh,

  Could you please share the SQL query you are using in the Attachments section of the Report Action?

  Regards

  Alessandro.
• 

  Josh Marcuelo

  • 21 de mayo de 2026 23:52

  Hi Alessandro, 
  See image above for the report action config. There was no sql query used for this. Only using report configuration and report action for print and delivery. 
  
  To clarify my issue, the name of the file is correct but the content of the file it has is referencing to a document in SAP that is 1 below on what it should be. 
  
  
  
• 

  Alessandro Lopez Santinelli

  • 22 de mayo de 2026 00:06

  Hi Josh, 

  I use something very similar

  

  Could you try the query from the Attachments section and see if it works for you?

  

  considering that I already have my files physically defined in a specific folder path.

  regards.

  Alessandro.
• 

  Josh Marcuelo

  • 22 de mayo de 2026 00:15

   Hi Alessandro,

  The attachment type is set to pdf, and I have assigned a template to create the attachment straightaway. the pdf is not yet physically created but only during when the email button is pressed.
  
  
• 

  Alessandro Lopez Santinelli

  • 22 de mayo de 2026 16:37

  Josh, Is that PDF layout a native SAP format, or is it a custom format you created?

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