B1UP as a mandatory add-on

Respondida

Ben S.

• 14 de diciembre de 2017 18:04

We have B1UP set as a mandatory add-on, and are using it more and more for print and delivery, customisation, validations etc. At the start of a session, it takes between 10-30 seconds to load on our local server, and a bit longer on our overseas servers.

Whilst we have no issue with a small delay as the add-on initialises, we are concerned that, despite being "mandatory", users can still operate the client during that load period, and any window they open will essentially remain B1UP-free for the rest of the session.

My question is: is there a solution to that? Ideally users would wait until they see the add-on has loaded before they start working, but realistically that isn't the case.

 

 

 

 

 

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• Comentario oficial

  

  Thomas

  • 19 de diciembre de 2017 08:21

  Hi Ben,

  Unfortunately there is nothing we can do to prevent this since none of our code is running at that time. The best we can offer is to add a validation with event type "When B1UP finishes loading" and add a UF Macro to it that closes down all windows that are open.

  

  Thanks,
• 

  Ben S.

  • 20 de diciembre de 2017 13:20

  Hi Thomas,

  No problem, I thought that may be the case. Thank you for your help.

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