When you create the Contact in SAP B1 from the “This is a B1 Connection” when adding you only enter in the Name (which goes in as the Contact ID to Contacts table – which is good) but clients want to keep the CRM up to date and by only pushing the name to the Contact ID you are missing the First Name / Last Name (which then users have to open up the record to fill these in).
As below the contact above added into SAP, and then I am missing the First Name and Last (a lot of clients who are using Print and Delivery use the First name in dynamic reports so this is not great).
Can you perhaps think about either
1). When adding the Name, you behind the scenes concatenate the “Name” field that is going the Contact ID and pass to the first name field also the first word to the first space in the name, and the rest of the name following the space to the Last Name field on the Contact record. This would really be nice and useful and automating the contact entry
2). Or if better but you would be adding more fields, on the actual entry Contact screen shown above, show the First Name / Last Name so users enter these in on add.
Request created on behalf of Andrew Phillips - Seidor UK.
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