B1UP starts and works very slow (HANA)




  • Official comment
    Sergio Fernandez (Edited )

    Hi everybody,

    I'm writing our solution in case anyone could be helped...

    Finally we have found the solution in the following post: https://support.boyum-it.com/hc/en-us/articles/204301358-FAQ-Performance

    In this post, Rasmus refers to Lazy-Di API connection:

    "In a few rare HANA cases, we have seen that our "Lazy DI-API Startup system" do exactly the opposite of it's intent and make the system slower. We do not yet know the root cause of this (We suspect it is due to bad ODBC Drivers or network).

    In such a situation you can try turning off our "Lazy DI-API system" via out support tool"


    Go to folder C:\Program Files\SAP\SAP Business One\AddOns\BOY\B1 Usability Package\ResourceFolder and start Boyum Support Tool 


    After disabling the Lazy Di API, B1UP starts in 14 seconds (before +2 minutes) and the performance has improved a lot.

    Thank you,

    Kind regards.

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  • Avatar
    Yaremi Miranda Lopez

    Hello Sergio,

    With this kind of issues please create a support ticket instead so we can help you with a faster response.

    Best regards,

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