Dear valued partners and customers, this announcement refers to Produmex Operator and its planned retirement from Boyum's portfolio. This product will be discontinued on January the 1st of 2023.
This article will try to explain all your question about this process.
Q: What are legacy and retirement?
A: It is all described in the Boyum Product Lifecycle Management Article here: https://support.boyum-it.com/hc/en-us/articles/360033724053
Q: What exactly will happen in January 2023?
A: The following things will happen:
- No new licenses, even for existing customers, will be sold.
- Maintenance fees for this product will no longer be charged, nor can they be purchased.
- Support will not help with this Product anymore (not even premium support).
- Any bugs found, or incompatibilities issues due to new SAP releases, will not be fixed.
Q: Can I continue to use the Product?
A: Yes, but as mentioned we will not offer any type of support.
Q: Do you offer a replacement product?
A: No. However, other boyumCloud apps might be able to cover some of the features available on Produmex Operator. you can check Boyum's offer at https://www.boyum-solutions.com/our-solutions.
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