Netronic Manufacturing - FAQ

Technical questions 

Q: How are the applications connected to the SAP Business One database? 

A: Our Cloud Apps are connected through the SAP Business one service layer 

Q: What version of SAP Business one does work with the applications? 

A: You must run the latest supported SAP version.  (As of now it would be version 10) 

Q: What data is stored in SAP Business One when using the applications? 

A: We use 100% SAP’s standard data objects. We don’t create additional fields in SAP.  

Results of the quality inspections are stored in 4 UDTs and can be used for customized reports or dashboards in SAP using B1 Usability for example. See: https://boyumsolutions.zendesk.com/knowledge/articles/28253119424925/

Q: Where is data stored for Netronic Manufacturing? 

A: We use Microsoft Azure and a Cosmos DB.

Q: Do the applications only work on Cloud hosted environment? 

A: No, it works on both, the on premises or cloud hosted environment. It is completely independent on the type of the SBO installation.  

Q: How do I upgrade Netronic Manufacturing? 

A: Upgrades happen automatically. Our plan is releasing a new update once a month. Please sign up to get update notifications. See https://boyumsolutions.zendesk.com/knowledge/articles/25896590586269

Other questions  

Q: Do Netronic Manufacturing applications work offline? 

A: No, they connect through the web browser and do require internet access.

Q: Where can I find more information about the applications? 

Please check following links: 

• https://www.boyum-solutions.com/solutions/netronic-manufacturing/
• https://www.youtube.com/playlist?list=PL-FzlfVF_PDtze_356ehNSBKG6FkSlLP_
• https://support.boyum-it.com/hc/en-us/categories/360002729313-Netronic-Manufacturing

Q: How can I get a demo for the solutions? 

A: Please send us a demo request: https://www.boyum-solutions.com/request-a-demo

Q: Where can I sign up for Boyum newsletter to keep myself informed? 

A: https://www.boyum-solutions.com/blog/#newsletter

Q: How do I get information about changes to the applications? 

A: New functions and fixes are documented in our Help center, more specifically, in the Release notes: https://support.boyum-it.com/hc/en-us/articles/25898878148509

Licensing 

Q: What buying options do I have concerning license? Can I buy on premises or subscription license for Netronic Manufacturing applications? 

A: Netronic Manufacturing licenses are based on subscription, and you have the flexibility to sign up for a quarterly, yearly, 2 years or 3 year's subscription.  

Q: Do I also need an ERP license using Netronic Manufacturing? 

A: Yes, you also need some sort of ERP license. Please contact your local partner for more details or contact us at sales@boyum-it.com .